For purposes of this policy, a third-party resource is information, content, a service, product, program, organization, professional, website, application, event, publication, or other resource that is not owned, created, operated, or controlled by True Advocates.

Examples may include:

• Government programs and agencies
• Nonprofit organizations
• Senior and disability organizations
• Caregiver organizations
• Healthcare providers and organizations
• Law firms and attorneys
• Social-service organizations
• Community programs
• Educational organizations
• Technology companies and applications
• Financial or benefits resources
• Transportation services
• Housing resources
• Home-care and senior-care providers
• Professional associations
• Research organizations
• Support groups
• Conferences, workshops, and community events
• Articles, guides, directories, checklists, and educational materials
• Products or services that may be relevant to our community

True Advocates may discover these resources independently or may be contacted directly by an organization, business, professional, or community member requesting that a resource be considered for sharing.

The appearance of a third-party resource on a True Advocates website, blog, newsletter, social-media account, directory, presentation, training program, resource guide, application, or other platform does not automatically constitute an endorsement, recommendation, referral, partnership, sponsorship, certification, or approval by True Advocates.

We may share a resource because we believe members of our community may want to know that the resource exists.

Readers should independently determine whether a particular resource, organization, professional, product, or service is appropriate for their circumstances.

True Advocates makes reasonable efforts to share resources that appear relevant to our audience.

However, unless specifically stated otherwise, True Advocates does not independently investigate, audit, certify, or continuously monitor every organization or resource referenced on our platforms.

We therefore cannot guarantee:

• Accuracy
• Completeness
• Availability
• Eligibility
• Pricing
• Licensing status
• Professional credentials
• Quality of service
• Safety
• Accessibility
• Current operating status
• Results or outcomes
• Continued availability of a program
• Accuracy of third-party website content

Organizations may change their programs, eligibility requirements, prices, personnel, policies, websites, services, or other information after a resource has been shared.

Readers should verify important information directly with the organization or appropriate governing authority.

Third-party resources shared through True Advocates are provided for general informational and educational purposes unless expressly stated otherwise.

Information appearing on True Advocates platforms should not automatically be interpreted as individualized:

• Legal advice
• Medical advice
• Mental-health treatment
• Financial advice
• Tax advice
• Insurance advice
• Benefits eligibility determination
• Medicaid or Medicare eligibility determination
• Professional case management
• Clinical diagnosis or treatment
• Emergency services

Individuals requiring professional advice should consult an appropriately qualified and licensed professional regarding their individual circumstances.

Organizations, professionals, businesses, agencies, nonprofits, researchers, community groups, and other parties may submit resources for consideration.

Submission does not guarantee publication or promotion.

True Advocates reserves the right to determine whether a submitted resource aligns with our mission, audience, ethical standards, accessibility goals, and community interests.

We may decline a resource without an obligation to publish or promote it.

We may also remove previously shared information if we determine that it is outdated, inaccurate, misleading, inappropriate, unsafe, inconsistent with our mission, or otherwise no longer suitable for our community.

When appropriate, True Advocates may consider factors such as:

• Relevance to seniors, caregivers, families, people with disabilities, or professionals serving these communities
• Educational or community value
• Accessibility of the information
• Transparency regarding the organization providing the resource
• Whether costs or fees are clearly disclosed
• Whether the content makes unreasonable or misleading claims
• Whether professional services appear to be represented appropriately
• Whether the resource respects dignity, autonomy, privacy, and informed decision-making
• Whether the information could create unnecessary risk for vulnerable individuals
• Whether the resource aligns with the general mission and values of True Advocates

Being accepted for publication does not constitute certification by True Advocates.

Some third-party resources may be offered by businesses or professionals that sell products or services.

True Advocates may share educational information from a commercial organization when the information appears potentially useful to our audience.

When reasonably identifiable, we will attempt to distinguish informational resources from advertising, sponsored content, affiliate relationships, or paid promotional arrangements.

A business contacting True Advocates does not automatically receive access to our audience simply because its product or service involves seniors, caregivers, healthcare, disability, or another area relevant to our mission.

Our community is not simply a marketing list.

People first. Promotion second.

If True Advocates receives compensation, sponsorship funding, free products, affiliate commissions, promotional fees, or another material benefit in connection with content, we will seek to disclose that relationship where appropriate.

Sponsored or paid content does not receive an exemption from our standards simply because payment is involved.

True Advocates reserves the right to refuse paid promotional opportunities that we believe are inappropriate for our audience or inconsistent with our mission.

True Advocates does not guarantee results from third-party organizations, services, programs, products, professionals, applications, or resources.

A resource that helps one individual may not be appropriate for another.

Eligibility for government benefits, healthcare programs, financial assistance, community programs, legal remedies, insurance coverage, housing programs, or other services depends upon individual circumstances and applicable requirements.

Never rely solely on a blog post, social-media post, directory listing, AI-generated response, or third-party webpage when an important healthcare, legal, financial, safety, or benefits decision is involved.

True Advocates may provide links to external websites for convenience and educational purposes.

Once a visitor leaves a True Advocates-controlled website or platform, that visitor is subject to the external organization's own:

• Privacy practices
• Terms and conditions
• Accessibility practices
• Security measures
• Cookie policies
• Data-collection practices
• Advertising practices
• Content standards

True Advocates does not control third-party websites and is not responsible for changes made to external content after a link has been published.

Readers should review the policies of external websites before submitting personal, financial, healthcare, or other sensitive information.

True Advocates serves communities that may include older adults, caregivers, people with disabilities, and families navigating difficult or stressful circumstances.

We take that responsibility seriously.

We do not want our platforms knowingly used to exploit fear, confusion, loneliness, disability, caregiving stress, financial hardship, or health concerns.

True Advocates reserves the right to reject or remove resources that appear to involve:

• Deceptive marketing
• Predatory practices
• High-pressure sales tactics
• Misleading guarantees
• Exploitation of vulnerable individuals
• Unsubstantiated healthcare or financial claims
• Requests for unnecessary sensitive information
• Discriminatory practices
• Fraudulent or suspicious activity
• Other practices we determine may pose unreasonable risks to our community

We encourage readers to become informed consumers and advocates.

Before hiring a professional, purchasing a product, enrolling in a service, providing personal information, donating money, signing an agreement, or making an important decision, consider asking:

• Who operates this organization?
• Are professional licenses required, and can I verify them?
• What does the service cost?
• What information will they collect from me?
• How will my information be used?
• Are there contracts or cancellation policies?
• Are the claims being made realistic?
• Can I verify the information through another reliable source?

And perhaps one of the most important advocacy questions:

“What questions haven't I thought to ask yet?”

You do not have to become an expert in everything.

But you absolutely have permission to ask questions before saying yes.

True Advocates wants the resources we share to remain useful to the community.

If you believe information appearing on a True Advocates platform is:

• Outdated
• Incorrect
• Misleading
• Unsafe
• No longer available
• Associated with questionable practices

you may contact True Advocates and request that we review the resource.

A request for review does not automatically result in removal. True Advocates reserves the right to evaluate the information and determine what action, if any, is appropriate.

Organizations whose resources have been referenced may contact True Advocates to provide updated information or notify us of material changes.

True Advocates retains editorial control over how resources are described, categorized, displayed, updated, or removed from our platforms.

Providing a resource to True Advocates does not grant the submitting organization editorial control over True Advocates content.

Third-party names, trademarks, logos, articles, photographs, publications, videos, and other intellectual property remain the property of their respective owners.

True Advocates may identify or link to third-party resources for informational purposes but does not claim ownership of third-party intellectual property.

Unless permission or an applicable legal basis allows otherwise, True Advocates should summarize and link to third-party materials rather than reproduce substantial portions of copyrighted content.

Readers should exercise caution before providing personal information to any third-party organization.

This is particularly important when information involves:

• Health conditions
• Social Security numbers
• Medicare or Medicaid numbers
• Banking information
• Insurance information
• Government identification
• Medical records
• Financial records
• Passwords or account credentials

True Advocates cannot control how an independent third party collects, stores, shares, protects, or uses information provided directly to that organization.

Review the third party's privacy policy and security practices before providing sensitive information.

Resources appearing on True Advocates platforms are not substitutes for emergency assistance.

If someone is experiencing an immediate medical emergency, personal-safety emergency, abuse, neglect, exploitation, or another urgent situation, seek appropriate emergency or professional assistance rather than relying solely upon a website resource, blog article, directory, social-media post, or educational material.

True Advocates believes information should empower people—not overwhelm them.

We share resources to help our community:

• Learn.
• Ask questions.
• Explore options.
• Verify information.
• Connect with appropriate help.
• Make informed decisions.

True Advocates is building a community where advocacy does not mean pretending one person or organization has every answer.

It means helping people build a stronger circle of information, support, education, and community connections.

Sometimes our role is to provide the answer.

Sometimes our role is to teach.

Sometimes our role is to advocate.

And sometimes our role is simply to say:

“I found something you may want to take a look at.”

Then we give you the information and allow you to decide what belongs in your circle.

Questions, corrections, or third-party resource submissions may be directed to True Advocates through the official contact information provided on the True Advocates website.

True Advocates reserves the right to modify this policy as our services, community partnerships, and resource-sharing practices evolve.